The Alster® Model lets us face complex problems with simple solutions, optimizing available resources and maximizing benefit.
Using our own methodologies inspired on lean definitions, we speed up the consultancy projects we are given.Implementing a high-performance culture, with experienced staff and control systems that allow managing performance levels, obtaining client feedback and permanently handling the path and opportunity of each task, we manage to guarantee quality and meet expectations.
- We have a network of more than 60 experienced, independent and carefully selected lawyers.
- Each of our clients is assigned a Key Account Manager (KAM) that watches over the development of the service, coordinating the management of the lawyers assigned to the solution and ensuring the best experience.
- We define expectations and design processes that allow you to protect your satisfaction.
- We use technologies that allow permanent monitoring of performance, underutilization levels and others that contribute to productive efficiency, ensuring transparency and information.